Privacy Policy
Effective Date: September 09, 2024

Introduction

Carefree Windshield Repair Inc. (“we,” “us,” or “our”) is dedicated to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, and protect the personal information of customers who engage with our services. By using our website, scheduling a service, or contacting us, you agree to the practices described in this policy.

Types of Information Collected

We may collect the following types of personal information from our customers:

• Name
• Email address
• Phone number
• Physical address (for service purposes)
• Payment information (for processing transactions)

We also collect non-personal information such as:

• Browser type and version
• IP address
• Device information
• Usage data (how you interact with our website)

Method of Information Collection

We collect customer information in the following ways:

• When you fill out forms on our website or contact us via phone, email, or in person.
• When you schedule an appointment or request a quote for services.
• When you provide payment information for the services you receive.
• Through cookies and similar tracking technologies when you visit our website.

Purpose of Data Collection

We collect and use customer data for the following purposes:

• To schedule and provide auto glass repair or replacement services.
• To communicate with you regarding appointments, confirmations, and follow-up inquiries.
• To process payments and provide receipts for services.
• To improve our website, services, and customer experience.
• To send marketing materials or promotional offers (only if you have opted in to receive these communications).

Data Security Measures

We take the security of your personal information seriously and have implemented the following measures to protect it:

• Secure payment processing through trusted third-party providers.
• Encryption of sensitive information during transmission.
• Access to customer data is restricted to authorized personnel only.
• Regular updates to our website security to protect against vulnerabilities.

Data Sharing

Carefree Windshield Repair Inc. does not sell, trade, or share your personal information with third parties, except in the following circumstances:

• When required to complete your transaction (e.g., payment processing).
• If required by law or in response to legal processes (e.g., subpoenas, court orders).
• When working with third-party service providers who assist us in operating our business, and only under strict confidentiality agreements.
• Phone numbers collected with SMS consent, will not be shared with third parties or affiliates for rent/marketing purposes under any circumstances.

User Rights

As a customer, you have the following rights regarding your personal information:

• Access: You may request access to the personal data we hold about you.
• Correction: You may request that we correct any inaccurate or incomplete information.
• Deletion: You have the right to request the deletion of your personal information, where applicable.
• Opt-Out: You may opt out of receiving marketing communications at any time by following the unsubscribe instructions provided in our emails or by contacting us directly.

Contact Information

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Carefree Windshield Repair Inc.
Phone: 719-339-4812
Email: Support@carefreewindshieldrepair.com
Address: 4164 Austin Bluffs Pkwy #105, Colorado Springs, CO 80905